Courses

IDP (Improved District Performance)

Improved District PerformanceImproved District Performance is 4-day course that has been designed to provide current and potential District Managers with the tools required to improve the performance and profitability of their district through the effective management of KPI’s.

 

 

 

 

 

 

 

 

 

 

Learning Outcomes
Day 1 Day 2 Day 3 Day 4
  • The Company: The history of Bata, its rich heritage and values.
  • The Customer: How they have changed, what they expect, and the service standards needed for success.
  • Product Knowledge: Demonstrate an understanding of materials types, construction methods and shoe types.
  • Bata 5 Step: Improve sales performance by applying the Bata 5 Step.
  • The Role & Responsibilities of a District Manager
  • Communication Skills
  • Management & Leadership
  • Situational Leadership & Team Development
  • Coaching for Growth
  • Corrective & Constructive Feedback
  • KPIs of District Managers
  • Action Planning

Course Details

Course Start Date Monday, 7 March 2016
Course End Date Thursday, 10 March 2016
Location Bata Training Academy for Asia Pacific (Kuala Lumpur, Malaysia)
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