Training from BWN

Bata Training Academy Asia Pacific Holds Course on District Performance

From September 19 to 22, the Bata Training Academy held an Improved District Performance training course at its facility in Kuala Lumpur, Malaysia, as part of its global training program.

The course was attended by a total of nine participants, from Malaysia, Singapore, Thailand and Indonesia. Attendees included district managers, area managers, store managers and operations managers.

The workshop was held with the objective of providing current and potential district managers with the tools to improve the performance and profitability of their districts thorough the effective management of KPIs.

Spread across three and a half days, Improved District Performance features a variety of topics to give those attending the course the information they need. These include an introduction to the company; a description of its history and values; customer and product knowledge; the use of the Bata 5 Step and district manager KPIs.

Suprianoman, one of the participants on the course representing Bata Indonesia, commented: “The course is very useful and supportive, and allows us to learn and understand the different elements of our responsibility in the organization. I enjoyed the learning a lot.”

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